Premium Twin Room
- 2 Single beds
Hotel · Osaka · Osaka
Mercure Tokyu Stay Osaka Namba
A modern, spacious base in the heart of Namba, a short walk from Dotonbori’s lights and the city’s main transport links.
- Walk to Dotonbori and Namba station
- In-room washing machines in every room
- Spacious rooms for Japan
8.5
Great
1701 reviews
Booking.com 8.5 · 1701 reviews
About
Mercure Tokyu Stay Osaka Namba
Mercure Tokyu Stay Osaka Namba sits in the lively Shinsaibashi district, a short stroll from the neon glow of Dotonbori and the shopping streets of Namba. The hotel pairs the dependable service of Mercure with the practical touches Tokyu Stay is known for, making it a strong pick for travellers who want to be in the middle of the action without sacrificing comfort.
Rooms are noticeably spacious by Japanese standards, and every one comes with a washing machine – a genuine luxury for longer stays. The modern, clean-lined interiors, efficient climate control and well-equipped kitchenettes give the place more of an apartment feel than a standard hotel. It's a sensible choice for families and groups who plan to spend their days exploring rather than sitting in a lobby.
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Unbeatable location for exploring Namba — A short walk from Dotonbori's canal and nightlife, the main shopping streets and Namba station, with Orange Street just a couple of blocks away.
- Spacious rooms with practical touches — Rooms are notably larger than typical Osaka hotels, and every one comes with a washing machine – a real plus for longer stays. Many also have kitchenettes and bathtubs.
- Modern, clean design — Guests describe the decor as trendy and the property as super clean, with mood lighting and a comfortable atmosphere.
- Friendly, helpful staff — Service scores highly, with specific praise for reception staff who made interactions pleasant and smooth.
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Worth weighing
4 to weigh- Dimly lit corridors — Some guests found the hallway lighting too low, which made tasks like applying makeup difficult outside the room.
- Lighting and mirror quirks in rooms — A couple of reviews noted that the in-room lighting and mirror placement had minor design flaws that affected usability.
- No on-site parking — The hotel does not list parking facilities, so guests arriving by car will need to find nearby public parking.
- Check-out is early and short — Check-out runs from 03:00 to 11:00, which may feel rushed for guests who prefer a later morning departure.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Standard Twin Room
- 2 Single beds,1 Queen-size bed
Deluxe Corner Twin Room
- 2 Single beds,2 Single beds
Deluxe Twin Room
- 2 Single beds
- Shower
- Bathtub
- Air conditioning
Privilege Twin Room
- 2 Single beds,1 Queen-size bed
- Shower
- Coffee machine
- Heating
- Bathtub
Superior Twin Room
- 2 Single beds,1 Queen-size bed
- Shower
- Heating
- Bathtub
- Air conditioning
Family Twin Room
- 2 Single beds,1 King-size bed
- Shower
- Coffee machine
- Bathtub
- Balcony
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Room
- Air conditioning
- Heating
- Flat-screen TV
- Electric kettle
- Washing machine
- Trouser press
- Free toiletries
- Direct dial telephone
- Safe deposit box
Food & Drink
- Restaurant
- Cookware/Kitchen utensils
Services
- 24-hour reception
- 24-hour security
- Luggage storage
- Locker room
- Laundry
- Massage
- Fitness centre
- Leisure/TV room
General
- Wi-Fi
- Lift
- Key card access
- Smoke detectors
- Fire extinguishers
- No smoking on site
- No pets allowed
- Shops/Commercial services
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.5/10 from 1,701 reviews
Booking.com · 8.5 · 1701 reviews
8.5Verified guest“A fantastic stay – just a short walk from the lively Dotonbori area and close to two main train lines, which made getting around easy. The room was spacious for Japan, with a modern decor I really liked. The breakfast buffet was delicious and set me up for the day.”
8.5Verified guest“I got a very roomy room with a fridge, electric kettle and climate control. The location was super central, close to the shopping street, the station, Dotonbori and the main canal – a nice area to be in.”
8.5Verified guest“Comfortable stay at this stylish new hotel. We booked a superior twin with genuinely great facilities.”
8.5Verified guest“The modern design, mood lighting and spacious living areas made it easy to relax. The corridors felt a bit dim for doing makeup, but the friendly staff and handy amenities made up for it. Being close to Dotonbori and Osaka Castle Park gave our family some great times together. A lovely stay.”
8.5Verified guest“Clean accommodation with a big room. Central heating, a safe and a flat-screen TV were all there, and I enjoyed having a bath too. The position was good – near the shopping street and a short walk to the station and Dotonbori.”
8.5Verified guest“Good, convenient location a couple of blocks from Orange Street.”
04 — Location
Getting around Osaka
The property sits in Osaka.
Dotonbori: A short walk from the hotel, Dotonbori is Osaka's famous entertainment district, known for its neon signs, street food and canal-side buzz.
Namba Station: Within walking distance, this major transport hub connects you to the rest of Osaka and beyond, making day trips straightforward.
Shopping streets: The hotel is close to Shinsaibashi's covered shopping arcade and Orange Street, offering everything from high-street brands to boutique finds.
2-2-4 Nishishinsaibashi, Chuo Ku, Osaka, Osaka, 5420086, Japan
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 03:00-11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 288 rooms
06 — Questions
Frequently asked
What time is check-in and check-out?
Check-in runs from 14:00 to 23:59, and check-out is between 03:00 and 11:00.
Is breakfast available at the hotel?
The hotel has a restaurant that serves breakfast. Several guests praised the breakfast buffet as delicious and a great start to the day.
Does the hotel have parking?
The hotel does not list any on-site parking facilities. Guests arriving by car will need to use nearby public parking.
Are pets allowed?
No, pets are not allowed at this hotel.
Is there a washing machine in the room?
Yes, every room comes with a washing machine – a feature many guests found very convenient during their stay.
How far is the hotel from Dotonbori?
It's a short walk – just a couple of blocks – from the Dotonbori canal area and its main attractions.
The bottom line
If you want to be in the middle of Namba's energy with a room that actually feels spacious, this hotel is a smart pick. The in-room washing machines and kitchenettes make it especially practical for longer stays.
8.5Our take, based on guest reviews and hotel facts.
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